PORTFOLIO | WORK ONLINE | CASE STUDIES

Portfolio

Link to Portfolio 2003 – 2015PS: Please not I will not be able to showcase any work beyond 2015, here due to NDA’s, some of them are available online below.


Links to Work Experience Available Online

Experience Across Industry Sectors


case study – Capital BCBS – GENEIA

Process & Methodologies cannot be elaborated due to NDA’s, as the would contain client sensitive information. Will be detailed during the in person discussion.


geneialogo

Dedicated to helping healthcare organizations succeed
in data-driven, value-based care

about the platform & Company – geneia

Geneia LLC is a healthcare analytics and services company. We work to improve collaboration between healthcare providers, health plans and employers to better support personalized, patient-centered care. Through advanced technology, education and training, insights and clinical services, we help clients better identify and actively manage high-risk populations, improve quality measurement and outcomes, and strengthen revenue. Rooted in deep clinical experience and leading-edge data science, our client-centric, phased approach to population health simplifies the transition to risk and value-based care.

 

Approximately two-thirds of American adults have one or more chronic health conditions and their care consumes
86% of health costs.

Screen Shot 2021-05-06 at 6.22.04 PM

 

Company’s PURPOSE & AIM


 

 

Analytics-as-a-Service

Our Analytics-as-a-Service (AaaS) team delivers flexible, customizable insights in the form of additional reports, dashboards and visualizations without heavy upfront investment or extensive staff augmentation. Our analytics experts identify trends and communicate insights to stakeholders to assist in making data-driven decisions across quality programs, risk assessment, utilization and contract-specific analytics. We provide a bridge between organizational teams and partners, help everyone understand growth and opportunity, and foster a greater connection across teams.

 

Geneia Data Intelligence Lab  

Our data science professionals hold advanced degrees across data and life sciences including pharmacology, biology, neuroscience, biochemistry, molecular biology and cellular biology. Through a variety of artificial intelligence techniques, the team develops analytic models to help clients move from insights to increasingly personalized and targeted actions.

 

 

PRODUCT VISION & GOAL

GENEIA – THEON

 
PRODUCT VISION –
 
 
PRODUCT GOALS –
  1. Analytics and Insights for Population Health
  2. Data Science for Healthcare’s Intractable Problems
  3. Enhanced ID and Stratification for Greatest Impact
  4. Actionable Insights and Workflow for Engagement

 

PRODUCT ATTRIBUTES

Geneia Helps Capital Blue Cross Succeed In Accountable Care Arrangements

Screen Shot 2021-05-06 at 8.02.41 PM

 
 

 

PRODUCT

Theon Platform

Value Based Analytics – For HEALTHCARE

 

DATA SCIENCE, VISUALIZATION & ANALYTICS

Clients use our cloud-based technology, identification and stratification methodology and insights derived from our AI-driven data models to identify and engage the right patients with the right care at the right time, leading to improved cost, quality and health outcomes.

PhD-level data scientists in the Geneia Data Intelligence Lab develop and deliver innovative AI-driven models that fuel our product insights. Our novel predictive and prescriptive models help identify patients at risk for poor health outcomes, complications from chronic conditions, high cost procedures, opioid addiction, and more.

Data Science for Health care’s Intractable Problems

Our enhanced identification and stratification process, which uses retrospective claims data and our in-house data models, allows healthcare organizations to accurately identify and prioritize patients by clinical markers, risk, cost, utilization or a combination.

Actionable Insights
and Workflow for Engagement

Customer /User experience design & ANALYTICS

DESIGN THINKING Process Adopted

 uxdprocess_logo

DiscoverConceptualizeIllustrate

 Test DeliverSupport

User Centric Design Methodologies

  • Discover – User Research, Data Analysis (Prescriptive, Predictive and Descriptive) Personas (User Profiles), Best Practices, Competitive Analysis
  • ConceptualizeCustomer  Journey Maps, Task Flows, Case Scenarios, Taxonomy and Architecture
  • Illustrate – Data Visualization, Story Telling, Wire framing, Prototyping
  • Test – Usability Test Case – Lab Method
  • Deliver – Scenario Concepts aligned with Sprints to Development
  • Support – Support until XAT, UAT, Beta Rollout, and Release Planning, all via JIRA

DELIVERABLES

 USER GROUPS – FOR JOUrneys

Personas

 PERSONA 1

 PERSONA 2

design concepts  – Wireframes

TABLET

PHONE

responsive layout design – Screens

 DESKTOP

TABLET

PHONE

THEON PLATFORM design


case study – J.P.Morgan Chase

Process & Methodologies cannot be elaborated due to NDA’s, as the would contain client sensitive information. Will be detailed during the in person discussion.


about the Companies platform – ACCESS

Access is an award-winning 1 global cash management platform available in 145 countries, 104 currencies and 10 languages that offers a range of powerful tools that scale with clients needs and help streamline customer digital banking experience. One platform connects clients to their client and customer payables and receivables needs through a single provider with robust security and controls needed to help protect customer business.

Screen Shot 2021-05-11 at 2.22.45 AM

Treasury and Payments

J.P.Morgan’s Access is a global full-service provider of cash management, liquidity, trade and escrow solutions.

SOLUTION OFFERINGS

 

Screen Shot 2021-05-11 at 2.08.52 AM

product VISION & GOALS 

ACCESS – PAYMENT TRACKER

 

PRODUCT VISION –

 
Flexible Connection Options to Help Meet CUSTOMER Needs

 

PRODUCT GOALS –

Online

Manage Customer global treasury needs virtually though a single platform—whether it’s cash management, customized pay-ins for clients, or reporting and reconciliation.

 
MOBILE

Check balances, review payments and manage customer liquidity on-the-go.

 
DIRECT

Connect customer treasury workstation with J.P. Morgan’s back office or integrate customized reporting, administration, receivables and liquidity needs with customer existing workflows and systems using APIs.

 

PRODUCT ATTRIBUTES

Connect to the complete Treasury Payments lifecycle, from initiation to visibility, reconciliation and reversal.

 

product 

ACCESS Platform 

Access a More Seamless Banking Experience

J.P. Morgan Access® unlocks a suite of digital solutions that help to empower customer  with the end-to-end experience needed to manage customer business and working capital in the global economy. And with a range of connection options, our solutions can be tailored to customer business’s needs.

  

  

product 

ACCESS Platform 

Access a More Seamless Banking Experience

J.P. Morgan Access® unlocks a suite of digital solutions that help to empower customer  with the end-to-end experience needed to manage customer business and working capital in the global economy. And with a range of connection options, our solutions can be tailored to customer business’s needs.

  

  

BUSINESS MODEL

 

Screen Shot 2021-05-11 at 2.22.25 AM

 

UX DESIGN METHODOLOGY & PROCESS

APPROACH & STEPS

 uxdprocess_logo

DiscoverConceptualizeIllustrate

 Test DeliverSupport

User Centric Design Methodologies adopted

  • Discover – Personas (User Profiles), Focus Group Sessions, Best Practices
  • Ideate – Task/ Work Flow charts, Use Cases, Card Sorting – Taxonomy Content Architecture, Page Layout Structure
  • Illustrate – Wire framing, Prototyping, Design System for Visual Design (Style Guide, Widget Gallery, Ready to use Assets)
  • Test – Usability Tests and Survey Feedback
  • Deliver – Use case/ Work Flow Concepts per user task was delivered to the development team
  • Support – Support until UAT, Beta Rollout, and Release Planning, all via Quality Center

Discovery & ideate 

heuristic data research analysis report

task flows

taxonomy (Via Card Sort) – Navigation Structures & Pages

 

contextual inquiry

 Screen Shot 2021-05-11 at 10.52.11 PM

Content structures & grouping based on – user profiling

Page layout structure

Screen Shot 2021-05-11 at 10.31.46 PM

Deliverables 

Wireframes

 

Design Concepts

 Screen Shot 2021-05-11 at 1.56.15 AM

 

 Screen Shot 2021-05-11 at 8.46.34 PM

annotating concept screens

 Screen Shot 2021-05-11 at 10.30.19 PM

J.P.MC PLATFORM – ACCESS – PAYMENT TRACKER

PLATFORM INTERFACE

Screen Shot 2021-05-10 at 12.00.18 AM

responsive INTERFACE

Screen Shot 2021-05-11 at 1.56.59 AM

access-web-page-CC0336_GP_Access_Webpage_ScreenGrab1_1440x810

access-web-page-CC0336_GP_Access_Webpage_ScreenGrab2_1440x810

DESIGN SYSTEM 

style guide

widget gallery & ready to use assets

 Screen Shot 2021-05-11 at 10.31.28 PM