Who I am

User Experience DESIGN DIRECTOR & leader

Prathibha has more than 22+ years of extensive experience in the field of User Experience Design and Architecture, she has been leading and delivering projects within this domain and has thoroughly mastered the knowledge of UX disciplines. She manages teams and ensures they follow end to end user centric design principles, from Evaluation to Delivery, and has worked in various environments methodologies from Water fall, RUP to Agile and now Lean UX as well.

Her expertise is in designing and re-engineering Products and Solutions for Desktop, Web & Rich Internet apps/portals, helps her be a great mentor. for her associates in building stronger value oriented contributors. Her vast industry experience makes her a good leader who will make helping teams knowledge and growth personally as well as company wide. She has mastered designing the traditional way vs providing responsive and adaptive solutions in for Mobile rich apps, and Transactional websites catering to all screen devices like Smart phones (iOS/Android) & Tablets. More…

Her proficiency in the following tools makes allows her mentor and help her team work at ease on a need basis:

Prathibha Daine

LEADER – USER EXPERIENCE DIGITAL INNOVATION & STRATEGY

“Creative & Empathetic Designer, Innovator, Strategic thinker, keen observer, attentive listener with analytical skills to derive solutions that meet goals of current requirements, but provides a scope to accommodate future needs.”

Mentored by her manager who identified her core strength: “Analytical with an eye for perfection guided her into the the field of User Experience Design & Information Architecture.

birdseye

analytical with an eye for perfection

Prathibha has always had an eye for perfection, She follows a methodical approach towards any task on hand. This helps her deliver error free designs at the first cut. She always believes and pursues the saying in Hindu mythology which states –

“When you are aiming at something, all that you should see is the target in front, and nothing around.” With that in mind, she has always performed with an aim to achieve and deliver strategic digital design solutions that meet all business requirements. Being a customer advocate, she has tailored to custom suite user needs to provide them with 100% satisfaction in their experience while using the medium. So no matter what, she strives to maintain satisfaction at both ends – the business, and the users, but keeping in mind that the target is always the audience.

WHAT i do

Designing with precision

user Interface design

User Experience Design is not just about turning requirements into pages containing the data elements. But what she call’s User Experience Design is:

“A Faculty of approaching requirements in terms of building designs and solutions to not just that deliver business goals but to meet user needs which drive great customer interaction while using the man machine interface.” More…

information architecture

Prathibha feels, akin to a strong spine in an human body, a well designed information architecture is to a robust website. No user experience is complete without having a proper taxonomy and a well defined information architecture.

She follows methodologies like card sorting and labeling to arrive at the sites/applications/products nomenclature. And ensure that the navigation and flow are intuitive and cohesive. More…

research, analysis and usability studies

The ultimate experience in bringing concepts to life, that offer an unparalleled experience for any user, in terms of design, legibility, readability, and retention with a seamless flow, is impossible without including Research,
Analysis and Usability Studies into the process.

No matter what the size of the project, a quick analysis and research is always the best bet she take prior to diving into design phase. More…

how i do

the magic of designing for uniqueness

Having worked as an Principal Leader UX Architect for over 18+ years, she has designed and re-engineering responsive and adaptive design solutions for products and applications on web and desktop. This gives her a rich industry experience and has gained immense expertise in the related line, in lieu of which she has customized a UX design process that she uniquely tailors to meet clients needs on an individual basis.

My process

3 – Step Process

Prathibha has come up with a unique process – what she calls –
“The 3 step process,” similar to the “3 -click approach in usability.”
This helps her use the below steps with options to customize based on the complexity, size and budgetary needs, time-frame, and or other constrains of the project.

Step 1) Discover & Evaluate
Step 2) Strategize & Design
Step 3) Deliver & Support

More…

my approach

the new approach to newer designs concepts

Prathibha on a project basis, customizes the above 3 steps process further by detailing each step to fit into a complete UXD process. . She tailors the steps in the UXD process to fit the needs of the clients based on the complexity, size and budgetary needs, time-frame, and or other constrains of each individual project. This process fits in very well for either an Agile UX or Lean UX methodologies.

More…

My technique

I tailor fit design processes to meet the clients needs

Heuristic Evaluation
Contextual Inquires & Surveys
Focus Groups & Design Thinking
User Journeys & Maps, Personas
Competitive Best Practice Analysis

More…

EXPERIENCE

INDUSTRY experience by sector

Financial Sector (Card Services, Mortgage Banking, Investment Banking (High Net worth Private WM), Money Management, Mortgage, Assets under Management, Treasury Services (Payments & Transfers) Wealth Management, Prime Brokerage, Trading, Post Trade Settlements, Risk & Compliance, Account Aggregation)
E-commerce
Telecommunication
Media Digital Print, & Cable Network
Healthcare & Insurance

More…

clientcollage

WHAT I HAVE DONE

Portfolio | work | Case Studies

CAPITAL BLUE CROSS

HEALTHCARE

A Data Science and
Healthcare Analytics Company

Geneia Helps Capital Blue Cross Succeed In Accountable Care Arrangements

Dedicated to helping healthcare organizations succeed in data-driven, value-based care

Geneia LLC is a healthcare analytics and services company. We work to improve collaboration between healthcare providers, health plans and employers to better support personalized, patient-centered care. Through advanced technology, education and training, insights and clinical services, we help clients better identify and actively manage high-risk populations, improve quality measurement and outcomes, and strengthen revenue. Rooted in deep clinical experience and leading-edge data science, our client-centric, phased approach to population health simplifies the transition to risk and value-based care.

J.P. MORGAN & CHASE

FINANCIAL

J.P. Morgan Access®

Access a simpler treasury experience.
Access a More Seamless Banking Experience

J.P. Morgan Access® unlocks a suite of digital solutions that help to empower you with the end-to-end experience needed to manage your business and working capital in the global economy. And with a range of connection options, our solutions can be tailored to your business’s needs.

Access is an award-winning¹global cash management platform available in 145 countries, 104 currencies and 10 languages that offers a range of powerful tools that scale with you and help streamline your digital banking experience. One platform connects you to your payables and receivables needs through a single provider with robust security and controls needed to help protect your business.

endorsements

what my peers say

ebay/ gsi commerce

GSI-Ebay

Michael botos

Prathibha has an exceptional attention to detail and the ability to understand new systems quickly. During my recent project with Prathibha, several of the team members expressed very positive comments about the quality of Prathibhas work and her ability to come up to speed quickly on the project.

Michael botos

t-mobile

Stephen Fischer

Prathibha was an Information Architect who could respond very quickly to an ever-changing list of requirements for screen development on an engineering system for T-Mobile. I was impressed with how she could take a long list of changes and prioritize them in an attentive manner. In addition, her consistency of the screen design was crucial in convincing the end users of the feasibility of the environment. On a personal level, Prathibha is a cheerfully prompt person, and provides honest, up-front recommendations. She was a good team member to have in some of the most high-pressure situations.

Freddie mac

roger belveal

An eye for quality with the technical means and process savvy to achieve it; Prathibha was a trusted member of our team of user experience consultants, supporting cross-functional project teams to define businesses requirements and develop designs that further business goals. Prathibha was able to identify key ingredients for success in a complex business systems environment and within challenging technical and schedule constraints.

J.P.Morgan Chase

Durga Kothapalli

Prathibha helped us in the analysis of Broker dealer application for usability issues. She is very knowledgeable of issues surrounding usability and the man-machine interface. Prathibha received complements on her detailed analysis from internal and external clients while working with me.